Meet the Team

Julie-Anne “Joolz” Collins is a highly practical, values-driven safety professional whose approach is shaped by a lifelong connection to high-risk work environments. Growing up on a remote pastoral station instilled strong foundations in personal responsibility, situational awareness, and risk-based decision-making. The loss of a close friend to a workplace incident further cemented her commitment to safety and continues to drive her purpose today. Joolz brings this grounded mindset into every ICAM investigation, guided by a simple but powerful belief: everyone should go home the same way they came to work.

Joolz has extensive experience across mining, resources, ports, and heavy industry, where she has led and supported ICAM investigations for both internal assurance and regulator-reportable incidents. She is highly regarded for her ability to connect frontline reality with system-level causes, identifying failed and absent defences across People, Environment, Equipment, Procedures, and Organisation. Her investigations are known for being credible, balanced, and learning-focused, producing outcomes organisations can trust to drive improvement rather than blame.

In her roles as a Principal Health and Safety Specialist, Joolz has mentored leaders and investigators, reviewed investigation quality, and ensured corrective actions genuinely address critical risks and prevent recurrence. She brings a strong understanding of safety systems, critical risk management, and compliance frameworks, balanced with a practical lens that resonates with frontline workers. This allows her to translate investigation findings into improvements that can actually be implemented and sustained in operations.

Complementing her investigation expertise, Joolz is also an experienced trainer and mentor, holding formal training and assessment qualifications and delivering learning across ICAM, risk assessment, emergency response, and safety leadership. Her decade of service as a St John Ambulance Officer reinforces her calm, people-centred approach and ability to operate effectively under pressure. For organisations seeking an ICAM investigator or trainer who combines credibility, compassion, and practical insight, Joolz brings a steady, authentic presence and a genuine commitment to keeping people safe.

Paul Walker is a highly regarded safety professional with more than 15 years of hands-on experience across mining, resources, and heavy industry. He brings a grounded, operational lens to ICAM investigations, combining frontline knowledge with strong analytical discipline to uncover not just what happened, but the why. Paul is known for his ability to identify systemic weaknesses, latent organisational factors, and failed defences, translating complex incidents into clear, actionable insights that prevent recurrence and strengthen risk controls.

As an investigator, Paul has led and supported complex ICAM investigations across diverse operational environments, working closely with site leadership, frontline workers, and technical specialists. His investigation style is practical, respectful, and evidence-driven, ensuring investigations build trust while delivering rigorous outcomes.

Paul is equally passionate about developing capability in others. As an ICAM trainer, he excels at demystifying investigation methodology and safety systems, making them accessible and relevant for real workplaces. His training focuses on building investigator confidence, strengthening critical thinking, and ensuring ICAM is applied as intended, not as a tick-and-flick exercise. Safety professionals value Paul's ability to bridge theory and practice, equipping teams to conduct high-quality investigations long after the course concludes.

With a deep interest in safety management systems and compliance frameworks, Paul works beyond minimum requirements to help organisations embed learning into everyday operations. His work consistently focuses on converting lessons learned into sustainable improvements in risk management and safety culture. For organisations seeking a credible ICAM investigator or a trainer who brings authenticity, clarity, and real-world experience, Paul Walker offers a calm, capable presence and outcomes that genuinely make work safer.